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Privacy Policy 

Privacy Policy for Conversational Studio, LLC

1. Introduction

Conversational Studio, LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website at www.conversational.studio, social media ads, Google ads, or other channels.

2. Information We Collect

We collect information from individuals who have contacted us on our website or through an online advertisement and have opted in to be contacted by us. The types of information we may collect include:

  • Contact Information: Such as name, email address, phone number, and social media usernames.

  • Communication Preferences: Such as your preferences for receiving communications from us via SMS, Facebook Messenger, Instagram Messenger, Email, Website Chat Widget, Google My Business, etc.

  • Other Information: As relevant to the services we provide, or as described to you at the point of collection.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries and providing customer service.

  • Sending promotional marketing materials and resources as requested.

  • Other legitimate business purposes, as reasonably necessary to provide our services.

 

4. How We Protect Your Information

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We limit access to your personal information to employees and contractors who need to know that information in order to provide our services.

 

5. Sharing and Disclosure of Information

We do not sell or share your information with third parties, except as required by law or as necessary to protect our rights, property, or safety, or that of others.

 

6. Your Choices and Opt-Out

You may opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us using the contact information below.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately. Please review this policy periodically to stay informed about how we protect your information.

 

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Conversational Studio, LLC 435 West Patrick St. Frederick, MD 21701 Phone: 301-276-4984 Email: haider@conversational.studio Contact Name: Haider Raja

9. Channel-Specific Disclaimers

a. Text (SMS)

Please note that standard messaging and data rates may apply to text messages. By opting in to receive text messages from us, you consent to receiving text messages as described in this policy.

b. Email

By providing us with your email address, you consent to receiving emails from us as described in this policy. You may unsubscribe from our email list at any time by following the instructions in our emails.

c. Contact Form

The information provided through our contact form will be used solely for the purpose of responding to your inquiries and providing the services you request. We will not use or share this information for other purposes without your consent.

d. Website Chat Widget

The information collected through our website chat widget will be used to provide customer support and other services as described in this policy. We take appropriate measures to protect the privacy of this information.

e. Google Ads

We may use Google Ads to promote our services. Your interactions with these ads are governed by Google's privacy policies, and we encourage you to review them for more information.

f. Facebook / IG Ads

We may use Facebook and Instagram Ads to promote our services. Your interactions with these ads are governed by Facebook's and Instagram's respective privacy policies, and we encourage you to review them for more information.

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